Podcast: Play in new window | Download

The Iceberg of Ignorance is a real thing. It explains why leadership often remains unaware of a company’s real problems.

In this episode I illustrate the importance of understanding the iceberg with a story about a well-meaning CEO who, despite his enthusiasm and open-door policy, was oblivious to the significant issues his employees faced.

Understand the communication gaps in organizations and learn strategies to bridge them in this 2-part episode.

Jeff’s Bio

Bios are boring. But you know what’s fun? Poems.
And since poems are so much fun,
I turned my bio into one.

Check it out here: https://www.bytitleonly.com/about-jeff-matlow

Resources

How to 10x Your Team’s Productivity In < 1 Hour
www.bytitleonly.com/courses

Want to be a more inspiring leader?
Book a free, confidential conversation.
www.bytitleonly.com/about-jeff-matlow

Free Leadership Assessment
What’s your leadership score?
www.bytitleonly.com/business-solutions/bto-rating/

Free Culture Assessment
How does your culture grade up?
www.bytitleonly.com/business-solutions/bto-rating/

Show Notes

[00:00] Introduction

[01:35] A story about a CEO and the company’s problems

[03:13] The different perspectives

[04:30] The iceberg of ignorance

[06:32] The four things leaders can do

Connect with Jeff in all the places

Website: www.linktr.ee/jeffmatlow

LinkedIn: https://www.LinkedIn.com/in/JeffMatlow

YouTube: @TheBestLeadershipPodcast

TikTok: @LeadershipSuccess

Instagram: @TheBestLeadership

Facebook: @TheBestLeadership

X: @ByTitleOnly

Subscribe to The Best Leadership Podcast Ever

Apple PodcastsSpotifyAmazon MusicAndroidPandoraiHeartRadioby EmailRSS

RECOMMENDED EPISODES

The Best Leadership Podcast - Emotional Accountability

Why do we struggle with accountability? Spoiler: it's all about fear! Tune in as we break down emotional accountability and the roadblocks and the roadblocks we encounter along the way.

The Best Leadership Podcast - Secret To Success

Spiders, irrational fears, and the secret to success—who knew they’d go hand in hand? As it turns out, the patience and intelligence of spiders are the key to you achieving your dreams. Go figure.

the best leadership podcast - managing up

The relationship with your manager is the most important ones to get right. But you’re rarely ever taught how the tools for managing up. You're going to learn them now.

the best leadership podcast - being right

Always being right isn't always right! It might win you trivia, but it can lose you friends, creativity, and growth. Sometimes, it's better to ask than answer.

iceberg of ignorance - the best leadership podcast ever

The iceberg of ignorance is a real thing. Only 4% of problems are known to top managers. That means 96% of a company’s problems are not even on the radar of top management. That's a big problem.

iceberg of ignorance - the best leadership podcast ever

The iceberg of ignorance is a real thing. Only 4% of problems are known to top managers. That means 96% of a company’s problems are not even on the radar of top management. That's a big problem.